Welcome to BetterLife. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how our iOS application collects, processes, and protects your information in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
In accordance with the GDPR principle of data minimisation, BetterLife is designed to run as a local-first application.
To provide you with highly customized coaching feedback, the application securely transmits user-typed message inputs to secure, enterprise-grade AI processing servers.
BetterLife offers a real-time speech dictation panel to facilitate voice reflection.
All audio processing is handled directly on your physical iPhone using Apple's native SFSpeechRecognizer offline-capable framework. We do not record, store, stream, or transmit your audio clips to any third-party servers. Your voice reflections remain completely private.
Subscriptions are processed securely via Apple's native StoreKit 2 framework.
BetterLife does not capture, store, or process your credit card numbers, billing addresses, or bank account details. Apple acts as the sole merchant of record, managing all transactions securely through your linked Apple ID.
To align with professional coaching standards, user inputs are scanned on-device by our native SafetyService utility before reaching the AI API. If critical risk indicators are flagged, the chat stream is aborted locally. We do not report, flag, or share your safety analysis with external agencies unless required under strict statutory legal obligations.
Because we prioritize your privacy, you hold absolute authority over your data, including the right of access, right of portability (via our built-in JSON export tool), and right of erasure (via our one-click data deletion command). For any compliance questions, please contact our Data Protection Officer at: DPO@betterlife-technologies.co.uk.